Please read our FAQ & Shipping Guidelines prior to placing your order, thank you! USA shipping is temporarily unavailable due to current tariff restrictions. We apologize for any inconvenience, we are working on solutions and hope to resume services as soon as possible!

Shipping policy

I have read and agree with shipping that all orders placed by Sunday at 11:59pm will be shipped out early on that week (Monday, Tuesday, possibly Wednesday - depending on location) and all orders placed after will ship by the following Tuesday.

  • All orders are baked fresh to your order and are individually packed in heat sealed bag.
  • To preserve freshness so that you can receive your kookies in the best state, we do not ship over the weekend or late in the week.
  • Orders will not be delivered on weekends or holidays.
  • Once your order leaves KyKy's facility, it is in the hands of the shipping provider, and KyKy's Cookies & Ice Cream is not held responsible for any delays, lost, or damaged packages.
Thank you for your understanding!
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